You can find soft copies of the user documentation here.

You need to contact your onsite eLock administrator. Lost codes can be recovered and/or reset by your administrator. Don't know who your administrator is? Contact us and we will connect you.

You can swipe left/right to navigate between 3 pages.

• “All Locks” – shows all eLocks within Bluetooth range. Once your passcode has been accepted, your eLock tile will turn blue.

• “My Locks” – shows only your eLocks as blue tiles.

• “Group Locks” – allows you to lock/unlock a group of eLocks on your My Locks page with 1 click by creating a group and adding your elocks.

Once you have an eLock on your My Locks page, you can add to your watch or home screen widget. Select Widget watch and click on the tile to Select “+”.

Simply "Long Press" on your eLock tile (i.e., blue tile and a “forget eLock” message will be presented. say "yes" to confirm.

Touchscreen responsiveness varies by tablet and manufacturer. Try touching near or around the icons.

Smartphone App may have lost connection with the Bluetooth function. Close Wesko App, turn off Bluetooth in Smartphone settings and then turn it back on. Restart Wesko App and select “Scan for eLocks”.

Yes, the App supports French and Spanish. If these languages are specified under your smartphone settings then the App will switch language.